1. Scope
This Privacy Policy applies to madebyosyn.com, the corporate website of OSYN Labs LLC, and to information submitted through this website’s contact forms.
Individual OSYN Labs products, including Bricked, may publish separate privacy policies. A product-specific privacy policy governs information processed by that product and does not become part of this corporate website policy.
2. Information We Collect
When you contact us, we may collect your name, email address, selected contact reason, subject, message, and any other information you choose to include. Please do not submit passwords, payment information, or highly sensitive personal information through the corporate contact form.
Our website and service providers may automatically process basic technical information, such as IP address, browser type, device type, referring page, requested pages, timestamps, security events, and server-log data needed to operate, protect, and diagnose the website.
At the effective date, OSYN Labs has not intentionally enabled nonessential marketing or behavioral-advertising tools on this website. Essential cookies, local storage, or similar technologies may be used by Framer or infrastructure providers for security, routing, performance, and core site functions.
3. How We Use Information
We use submitted information to respond to inquiries, provide product support, address privacy requests, evaluate legitimate business or partnership communications, maintain records of correspondence, protect the website, prevent abuse, and comply with legal obligations.
We do not use corporate contact-form submissions to make medical decisions or provide medical treatment, therapy, or counseling.
4. Contact-Form Processing
The contact form is configured to deliver inquiries to support@madebyosyn.com. Form data is transmitted to a form-delivery service so that the message can be routed to OSYN Labs. That provider may process submission content and related technical information to deliver the inquiry, prevent spam, and maintain service security.
You may avoid the web form and contact us directly by email at support@madebyosyn.com.
5. Service Providers
We may use service providers to host and operate the website, process contact-form submissions, provide infrastructure, maintain security, and diagnose performance. The current website stack includes Framer for website creation and hosting and FormSubmit for contact-form delivery.
These providers process information on our behalf or under their own applicable terms and privacy notices. We do not sell personal information submitted through this corporate website.
6. Cookies, Analytics, and Performance Data
OSYN Labs has not intentionally enabled nonessential analytics, advertising pixels, or marketing cookies on madebyosyn.com as of the effective date. The website may still generate essential technical records or use strictly necessary technologies required by the hosting platform.
If we later enable nonessential analytics or marketing technologies, we will update this policy and implement disclosure or consent controls where required.
7. Data Retention
We retain inquiries and related correspondence for as long as reasonably necessary to respond, provide support, maintain business and legal records, resolve disputes, and protect OSYN Labs. Retention periods vary according to the nature of the inquiry and applicable obligations.
Technical logs and provider records are retained according to operational, security, and provider-specific retention practices. We may delete or anonymize information when it is no longer reasonably needed.
8. Information Security
We use reasonable administrative and technical measures intended to protect information associated with the corporate website. No internet transmission or storage system is guaranteed to be completely secure, and we cannot promise absolute security.
9. Legal Disclosures
We may disclose information when reasonably necessary to comply with law, regulation, legal process, or enforceable governmental request; protect the rights, safety, or property of OSYN Labs or others; investigate fraud or abuse; or support a corporate transaction such as a merger, financing, reorganization, or sale of assets, subject to applicable law.
10. Privacy Requests
Depending on where you live, you may have rights concerning access, correction, deletion, restriction, objection, or portability. These rights may be subject to exceptions and verification requirements.
To make a privacy request, email support@madebyosyn.com with “Privacy Request” in the subject line. Include enough information for us to understand the request, but do not send passwords, payment data, or unnecessary sensitive information.
11. External Links
This website may link to third-party websites or services. Their privacy practices are governed by their own policies, and OSYN Labs is not responsible for third-party content or practices.
12. Changes to This Policy
We may update this Privacy Policy as our website, providers, or legal obligations change. The effective date at the top identifies the current version. Material changes will be presented through an appropriate website notice when reasonably necessary.
13. Contact Us
OSYN Labs LLC, 8 The Green, Suite B, Dover, DE 19901, United States.
Email: support@madebyosyn.com.